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Privacy Policy

Cualeunu (hereinafter referred to as the "Company") establishes and discloses this Privacy Policy in accordance with Article 30 of the 「Personal Information Protection Act」 to protect the personal information of users and to handle related grievances promptly and efficiently.

1. Items of Personal Information Collected and Method of Collection The Company receives, collects, and stores any information you enter on our website or provide us in any other way.

  • Collected Items: Personally identifiable information including Name, Email address, Password, Address, and Mobile phone number, as well as payment details (e.g., credit card information), comments, feedback, product reviews, and personal profiles.

  • Automatic Collection: We collect the Internet Protocol (IP) address used to connect your computer to the internet, login info, and purchase history. We may also use software tools to measure and collect session information, including page response times, length of visits to certain pages, and page interaction information.

  • Collection Method: We collect personal information as part of the process when you conduct a transaction on our website, send a message through a contact form, or purchase a product from our shop.

2. Purpose of Collection and Use of Personal Information We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services;

  • To comply with any applicable laws and regulations.

3. Storage, Use, and Sharing of Personal Information (Wix Platform) Our website is hosted on the Wix.com platform.

  • Data Storage: Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

  • Payment Security: All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, ensuring the secure handling of credit card information.

4. Consignment of Personal Information Processing The Company entrusts personal information processing to provide seamless services as follows:

  • Hosting and System Management: Wix.com Ltd.

  • Product Delivery: Convenience Store Courier (utilizing CJ Logistics, Lotte Global Logistics, etc.)

  • Payment Processing: [Please insert the name of your PG provider]

  • Note: We currently ship manually through convenience store couriers, providing only the minimum necessary information required for delivery to the carrier.

5. Use of Cookies and Tracking Tools We use "cookies" to provide users with optimized information. Cookies are small pieces of data stored on a user's computer hard drive.

  • Purpose: To provide personalized services by identifying visit patterns, popular search terms, and secure connection status.

  • How to Opt-out: Users can refuse to store cookies by adjusting settings in their web browser (Tools > Internet Options > Privacy). However, refusing cookies may result in difficulties using some customized services.

6. Communication with Users We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to send updates, or as otherwise necessary to enforce our User Agreement. For these purposes, we may contact you via email, telephone, or text message. If you do not wish to receive marketing messages, you may opt-out at any time.

7. Withdrawal of Consent and Deletion of Personal Information If you no longer want us to process your data, or if you wish to access, correct, or delete any personal information we have about you, please contact us through the channels below:

  • Email: cualeunu@gmail.com

  • Mailing Address: #303, Building 103, 5-13, Baekok-daero 1380beon-gil, Cheoin-gu, Yongin-si, Gyeonggi-do, Republic of Korea

8. Measures to Ensure the Security of Personal Information The Company does its best to prevent the loss, theft, or leakage of personal information by establishing internal management plans, operating dedicated organizations, and installing encryption and security programs.

9. Privacy Officer

10. Amendments to the Privacy Policy We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.

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This Privacy Policy shall take effect on February 1, 2026.
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